← Runes
✦✦ UNCOMMONCustomer Support
🈯

Multilingual Support

Translate tickets, draft AI responses, and send back localized replies.

⚡ POWER LEVEL
73
MODERATE
TRUST SCORE73 / 100

◈ Use Case

Auto-handle multilingual Zendesk tickets with detect, draft, and back-translate flow.

◈ Skill Pipeline (5 nodes)

1. Zendesk Get TicketInput
2. DeepL Detect LanguageAPI
3. Claude DraftLLM
4. DeepL TranslateAPI
5. Zendesk Update TicketOutput

◈ Dependencies (4)

zendesk-get-ticketdeepl-detect· ticket text
deepl-detectclaude-draft· detected language
claude-draftdeepl-translate· draft response
deepl-translatezendesk-update-ticket· localized response

Pipeline Graph

≪ ◈ COOKBOOK ◈ ≫
▸ QUICK START
# install the CLI
npm install -g rune-hub-cli

# set up auth
rune auth zendesk
rune auth deepl
rune auth anthropic

# run it
rune install multilingual-support
rune run multilingual-support
▸ INGREDIENTS — 5 SKILLS
01⚙️Zendesk Get TicketInput
02⚙️DeepL Detect LanguageAPI
03✏️Claude DraftLLM
04🌐DeepL TranslateAPI
05⚙️Zendesk Update TicketOutput
▸ WHAT YOU'LL NEED
ANTHROPIC_API_KEYconsole.anthropic.com
Est. cost per run: ~$0.03–0.08

◈ Skill Breakdown — 5 Skills

Avg Safety73/100
zendesk-get-ticket
65
Moderate
deepl-detect
65
Moderate
✏️Claude DraftLLMClaude
claude-draft

Generate a written draft from a prompt using Claude.

81
High Safety
↗ Docs
🌐DeepL TranslateAPIDeepL
deepl-translate

Translate text between languages using DeepL API.

74
Moderate
↗ Docs
zendesk-update-ticket
65
Moderate
Pipeline Safety Score
73/100 — Moderate
5 skills analyzed