โ† Runes
UNCOMMONย Customer Support
๐Ÿˆฏ

Multilingual Support

Translate tickets, draft AI responses, and send back localized replies.

โšก POWER LEVEL
73
MODERATE
TRUST SCORE73 / 100

โ—ˆ Use Case

Auto-handle multilingual Zendesk tickets with detect, draft, and back-translate flow.

โ—ˆ Skill Pipeline (5 nodes)

1. Zendesk Get TicketInput
2. DeepL Detect LanguageAPI
3. Claude DraftLLM
4. DeepL TranslateAPI
5. Zendesk Update TicketOutput

โ—ˆ Dependencies (4)

zendesk-get-ticketโ†’deepl-detectยท ticket text
deepl-detectโ†’claude-draftยท detected language
claude-draftโ†’deepl-translateยท draft response
deepl-translateโ†’zendesk-update-ticketยท localized response

Pipeline Graph

โ‰ช โ—ˆ COOKBOOK โ—ˆ โ‰ซ
โ–ธ QUICK START
# install the CLI
npm install -g rune-hub-cli

# set up auth
rune auth zendesk
rune auth deepl
rune auth anthropic

# run it
rune install multilingual-support
rune run multilingual-support
โ–ธ INGREDIENTS โ€” 5 SKILLS
01โš™๏ธZendesk Get TicketInput
02โš™๏ธDeepL Detect LanguageAPI
03โœ๏ธClaude DraftLLM
04๐ŸŒDeepL TranslateAPI
05โš™๏ธZendesk Update TicketOutput
โ–ธ WHAT YOU'LL NEED
Est. cost per run: ~$0.03โ€“0.08

โ—ˆ Skill Breakdown โ€” 5 Skills

Avg Safety73/100
โš™๏ธZendesk Get TicketInput
zendesk-get-ticket
65
Moderate
โš™๏ธDeepL Detect LanguageAPI
deepl-detect
65
Moderate
โœ๏ธClaude DraftLLMClaude
claude-draft

Generate a written draft from a prompt using Claude.

81
High Safety
โ†— Docs
๐ŸŒDeepL TranslateAPIDeepL
deepl-translate

Translate text between languages using DeepL API.

74
Moderate
โ†— Docs
โš™๏ธZendesk Update TicketOutput
zendesk-update-ticket
65
Moderate
Pipeline Safety Score
73/100 โ€” Moderate
5 skills analyzed